When an overseas pharmacy journal published the results of the University of South Australia’s study Provision of medicines information in Australian community pharmacies in February, pharmacists prepared themselves for a barrage of criticism.
The study, which found that overall only six per cent of consumers receive CMI with their drugs, was the latest in a series of warnings that patients were failing to receive the leaflets, despite pharmacists being paid to dispense them.
At last year’s APP conference, the Parliamentary Secretary to the Minister for Health and Ageing Jan McLucas told pharmacists to lift their game, reminding them that CMI provision was not optional but a professional obligation and that dispensing fees included a 10-cent incentive payment for providing the information.
Then...
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