Five things pharmacists do with their day

Study finds they might not have time for extra health services
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Australian pharmacists may not have the time to provide the extra health services that are seen as key to boosting revenue, according an Australian study.

University of Sydney researchers observed five pharmacists over several shifts ,and recorded and timed all of the tasks they completed.

They found pharmacists complete frequent tasks quickly, with interventions taking between 55 seconds and just over eight minutes.

This averages out to 1-2 minutes per task, they report in Research in Social and Administrative Pharmacy.

Here are five key findings:

  1. Pharmacists spend 25% of their time on dispensing and another 25% of their day counselling patients.
  2. The majority of pharmacists’ time is spent away from customers, either in the dispensary (55% of the time) or in the back office (6%),
  3. Around one-third of a pharmacist’s day involves patient interactions. Just 9% of the day is spent interacting with other staff. Pharmacists spent almost as much time (8%) dealing with delivery staff, reps and doctors.
  4. Pharmacists spend one-quarter of their time managing rosters, administration, handling deliveries and other pharmacy management tasks.
  5. Around 7% of a pharmacist’s time is dedicated to promoting or handling sales of non-pharmaceutical items.

Click here for the full study.